See our full Terms and Conditions, Warranty Information, Privacy Policy, and Website Terms of Use here.

 

Privacy policy

Exhale Fans, LLC (“us”, “we”, or “our”) operates http://www.exhalefans.com (the “Site”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site. We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

Return policy

If for any reason the Exhale Fans product you have received does not meet your expectation, return it for a full product price refund once it received at our return facility. If returned, please return our fan in the original shipping box since, when our fans are improperly packaged, damage may occur which may affect your refund. If you feel our fan was damaged in shipment to you, please photograph the box when you receive it and email the photo to us immediately so we can address this with the shipper. Unless specifically stated otherwise, there are no returns or refunds for clearance items.

Terms of Purchase

When you make a purchase and checkout, you have agreed to the terms of sale at the time of purchase including price and shipping. We reserve the right to offer various promotions at a later time but these will not apply to purchases you have already made. While there are no return, refund or rain checks for clearance items, our warranty still applies.

Shipping policy

When entering the ordering process, you will see the expected shipping timeframe message before committing to an order. Please read this carefully. In stock inventory will ship within 48 hours. Products not in inventory will ship within 48 hours after they are received at our Louisville, KY metro area distribution facility. Our NEWS/FAQ website tab provides current updates on availability and expected shipping dates. 

Canadian customers: We ship Canadian orders UPS Worldwide Expedited, not because of the two-business-day delivery UPS promises, but because it is the lowest cost shipping alternative. We cannot guarantee UPS will fulfill their two-business-day commitment.

Last Updated June 12, 2018